Slixprings Terms and Conditions

Terms governing the purchase and use of Slixprings products, including liability, shipping, returns, and claims policies.

Terms of Agreement for Slixprings Products

Age Requirement, Legal Agreement, and Liability Disclaimer

By purchasing from Slixprings, LLC, you confirm that you are of legal age and legally permitted to purchase and use these products in your jurisdiction.

You agree to release and hold harmless Slixprings, LLC, including its owners, employees, and suppliers, from any claims, damages, liabilities, losses, or expenses arising from the purchase or use of its products.

All product descriptions and website content are provided for informational purposes only. Use of this information or products is at the sole discretion and responsibility of the customer.

Slixprings assumes no liability for injury, damage, or loss resulting from product use or misuse.

By purchasing, you agree to comply with all applicable federal, state, and local laws and accept responsibility for legal compliance.

Shipping Information

Shipping rates are calculated based on USPS service options. We ship exclusively via the United States Postal Service.

Most orders ship within 1–5 business days.

We currently ship within the United States only, including Alaska and Hawaii.

Lost or Delivered Shipments

If a shipment is lost prior to delivery, we will assist in locating the package.

Once tracking shows Delivered, responsibility transfers to the customer.

Lost Claim Notice: For insured shipments, a minimum waiting period of 20 calendar days is required before filing a claim with USPS.

Returns & Order Issues

Please contact us if you experience any issue with your order.

Unopened and unused items may be returned with prior authorization within 30 days of delivery.

Returns not due to our error are subject to a 15% restocking fee, and the customer is responsible for return shipping.

Refunds are issued after inspection to the original payment method.

If the return is due to our error, we will cover shipping and waive fees.

Damaged or Incomplete Shipments

If your package arrives damaged or incomplete, contact us immediately so we can assist with a USPS claim.

Please provide photos of:

  • The damaged package
  • The shipping label with tracking number
  • Any damaged or missing items

Keep all packaging materials until the claim process is complete, as USPS may require inspection.

Once approved, a replacement will be shipped based on available stock.

Claim Notice: Do not return items unless instructed.